Russia: Nokia delivers mobile device management solution to MegaFon
The multivendor solution improves user experience, enhances customer loyalty and helps to reduce churn
Nokia has delivered its device management solution, centered around the Nokia Terminal Management Server (NTMS), to the Russian operator MegaFon. The solution supports the easy and cost efficient service activation and over-the-air configuration of the subscribers’ mobile devices and is part of the extensive Nokia multivendor service management application portfolio.
This device management solution serves the entire MegaFon network in Russia. It is one of the world’s largest operational multivendor device management systems implemented in GSM and/or WCDMA 3G networks. As part of this comprehensive solution, Nokia also provided project management, system integration and customization services for MegaFon’s multivendor network environment.
“We selected Nokia’s device management solution to increase our customer satisfaction by offering easy and automated device configuration, thus enabling rapid mobile services take-off. Our federal project, Automated Device Configuration, is the latest one in our portfolio of Easy Access to Services – core part of the strategic plan of innovation services development in MegaFon’s network,” says Denis Nochevnov, Head of New Technologies Department, MegaFon.
“Nokia’s solution now serves MegaFon’s entire multivendor network in Russia and enables the service provider to manage devices from over 40 different manufacturers using one device management solution. Over-the-air configuration provided through the NTMS improves the user experience and therefore enhances customer loyalty and helps to reduce churn,” says Jyrki Holmala, Vice President, Networks, Nokia.
NTMS enables automatic over-the-air provisioning of mobile devices using Open Mobile Alliance (OMA) standardized technologies. In addition to OMA Client Provisioning and OMA Device Management open interfaces, it supports the most common device management technologies and Firmware upgrade Over The Air (FOTA). NTMS currently recognizes 3000 different devices.
Nokia Services provides a full range of solutions to help operators differentiate and innovate their mobile offerings, with close to 20 years’ experience in the field. Nokia leads the service management market with over 80 clients globally.
